As you use your card to get cash or buy goods, your account balance will decrease. You will use the same EBT card every month to get your benefits. How do I get my benefits with the EBT card?Įach month your benefits will automatically be added to your NM EBT account. If you do not receive your card, please contact the Customer Service Help Desk at 1-80, Monday through Friday 8:00 am to 4:30 pm., or call Fidelity Information Services (FIS) 1-80 24 hours Customer Service. You should receive your EBT card within 7 days of applying. If this is your first SNAP or Cash assistance case with the New Mexico Human Services Department, your EBT card will be mailed to you on the first working day after your application is received by the local ISD office. Keep your receipt to help you keep track of your balance the next time you need cash.Count your cash and compare it to your receipt.Take your card, your receipt and your cash.Enter the amount you’d like in whole dollar amounts (for example, $20, $40, $60, etc.).Select the key marked WITHDRAW CASH and then select CHECKING.Enter your Personal Identification Number (PIN) and press the OK or ENTER key.
#FOOD STAMP BALANCE HOW TO#
How to use your EBT Card for cash at an Automated Teller Machine (ATM) Not all store policies are the same and some may choose not to offer cash back Retailers can provide change/cash-back from your Cash account. You may use your Cash benefits at stores to purchase both food and non-food items (soap, diapers, etc.). Only the exact amount of your food purchase is deducted from your SNAP benefit account. Retailers will not give you change for SNAP benefit purchases. Get your receipt and make sure the information on the receipt is correct.The amount of your purchase will be deducted from your EBT account.Never give your PIN to anyone, not even the cashier. Enter your four-digit Personal Identification Number (PIN) on the keypad and press the OK or ENTER key.Tell the cashier which account to charge (SNAP or Cash).Insert your EBT card into the Point-Of-Sale (POS) terminal OR hand your card to the cashier.How to use your EBT Card at the grocery store Retailers interested in accepting EBT payments What if I plan to move or change my address? What happens if the POS machine is not working?Ĭan I withdraw coins or cash denominations less than $5.00 from the ATM?Īre there any transaction fees or surcharges for using my EBT card? What is a Personal Identification Number (PIN)?Ĭan I go to a bank teller and withdraw money or inquire about my EBT account? Will I be charged for a replacement card? How do I get my benefits with the EBT card ? How to use your EBT Card for cash at an Automated Teller Machine (ATM)? How to use your EBT Card at the grocery store ?
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